LEGAL
Privacy Policy
Last updated November 2026. Your data stays yours — here's how we handle it.
What we collect
Your name, email, phone number, profile photo, business details if you open a business account, account activity, documents you upload, and sign-in details such as approximate location, IP address and device.
Why we collect it
To open and run your account, review transactions and credit applications, keep your account secure, prevent fraud, and provide support.
How we protect it
Sign-in requires an email code, transfers require your PIN, sessions end after 2 hours, and uploaded files and photos are stored privately. Your PIN is stored scrambled, so even staff can't read it.
Who we share it with
We don't sell your data. We share it only with service providers that help us run Bank Avora, or when the law requires it.
Your choices
You can update your profile at any time and ask our support team for a copy of your data or to close your account.